We Provide A Better Alternative To Comodo cWatch's Incomplete Malware Removal

What seems like it should be obvious with Comodo cWatch's offer of free malware removal and having it done in 30 minutes is that there is catch and there is, they don't even attempt to properly clean up the websites. Amazingly the CEO of Comodo cWatch's parent company actually claims that isn't even possible to properly clean up hacked websites, stating that "The malware will come back no matter how many times you clean it." That isn't true, but it does explain why they are giving away malware removals since they lack even the understanding of how to do them properly, much less the capability to do that.

Properly removing malware from an infected website involves three key components:

  • Removing the malware.
  • Getting the website secured as possible (which which usually involves getting any software on the website up date).
  • Trying to determine how the website was infected and fix that.

Comodo cWatch doesn't even attempt to complete all those steps. A failure to do those components not only increases the chances of the website being infected again (which frequently leads to us being hired to re-clean infected websites after another company didn't do those things), but our experience is that the work needed to try to determine how the website was infected is important to make sure that the infection has been fully cleaned up as well.

Comodo cWatch tries to sell people on paying them an ongoing fee for a protection service instead of properly cleaning up the malware. There are a number of big issues with that:

First, we have yet to find Comodo cWatch providing any evidence, much less evidence from independent testing, that their service is effective at protecting websites, which seems like it should be a baseline requirement for any such service.

Second, we have seen plenty of evidence that these services are not effective. That evidence includes people contacting us, asking if we provide such a service that works after using one that didn't work. Another piece of evidence is that they often don't try to determine how the websites they are cleaning up have been hacked, so they wouldn't even know what they should be attempting to protect against.

Finally, the people behind Comodo cWatch haven't even been handling the security of their own websites properly and don't seem to have even basic competence when it comes to website security.

If you are looking for a company that will properly clean up your malware infected website, below are the links to the details of our specialized services for cleaning up websites a running variety of different web software:

We also offer a website malware removal service for other types of websites. For websites built on other content management system (CMS), blog, forum, cart, or gallery applications that have non-malware issues please contact us to see if we can help you to clean up your website and secure it.

If you are looking for security services for a website that isn't hacked, we offer some.