SiteLock is Still Leaving Websites in a Broken State After Incomplete Malware Removals

It usually isn’t too difficult to properly clean up malware infected websites, but that doesn’t mean that security companies won’t cut corners. Here was someone recently looking for help after SiteLock had left their website broken after doing malware removal:

My website was recently hacked. I worked with the domain host and SiteLock to remove the malware. The site is now back, but not functioning properly. The formatting is generic and the menu is gone. Any help would be greatly appreciated.

That isn’t a new problem, that has been going on for years. Despite that, web hosts continue to partner with them because they pay the web hosts a significant amount of their fees. That probably helps to explain the result, since lots of the money being paid for the service isn’t being spent on the work.

If you hire us to remove malware from your website, we will make sure that everything is working again before we even charge you for the work.


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If your web host is pushing you to hire SiteLock to clean up a hacked website, we provide a better alternative, where we actually properly clean up the website.

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